Pulse is a mobile survey platform that captures stakeholder sentiment and visualises the mood of your organisation, your event or your customer base.
Pulse allows your survey audience to instantly visualise the collective mood, compare this with their own sentiment and further participate in discussions. A "like" button is also offered against feedback in order to raise it's attention.
Pulse allows your survey audience to instantly view the mood results, compare with their own contribution and further participate in discussions. A "like" button is also offered against feedback in order to raise it's attention.
Pulse runs on all smartphone, tablet and desktop devices allowing it to be used on-the-go as well as at-the-desk. Notifications ensure that your survey audience never forgets to offer their contribution.
The Team module provides a convenient method of viewing and quickly contacting other Pulse participants within the same workgroup.
Team members are encouraged to update their personal profile with their phone number(s), business location, job title or role and an appropriate photo or avatar.
A user may set their preferred method of contact to ensure that they are easily contactable by other team members.
New team members are added, removed and their authority set by Pulse administrators. Certain stakeholders or management may be set as an Observer. These team members are not visible to others but still gain access to all survey information and discussions.
The Survey module presents a customised questionnaire on a periodic basis in order to gather team member's observations, feedback and any other statistical information desired.
A survey is normally configured by the Pulse Administrator via an intuitive drag-and-drop interface. Survey components consist of; multiple-choice questions, sliders, numeric values, five-star ratings, quadrants (dual axis values) and feedback text fields.
A survey may also be interspersed with textual elements such as headings and introduction text. The Pulse Administrator will also set how frequent the survey should be presented to team members and how and when reminder notifications should be sent.
The Mood module collates and examines the survey results and presents this information through a variety of charts and other visualisation.
The types of infographics include bar charts, line charts, area graphs, pie charts, spider/radar charts, and where applicable, through a quadrant (two axis charts).
Where textual feedback has been submitted, this may be presented with a "like" button allowing other team members to agree and promote a specific response. Feedback may also be submitted anonymously.
The Pulse Administrator can determine which information and which visualisations are available to team members.
The Discuss module allows Team members to continue to discussing specific community related topics regarding the mood, feedback or could even be used as a self-help zone when Pulse is being used as part of a change management or business transformation project.
Mobile users may also embed emoticons (emojis) within their messages.
The OneTouch survey allows an organisation to gather information from an audience without the need to register or login to the Pulse App.
Pulse provides two distinct usage models; a free service and a pay-as-you-go service.
Additionally, we provide a full suite of complementary services which are specifically designed for our larger clients.
Charges are calculated per user, per month. This provides access to the complete suite of features currently available, including Team, Survey, Mood and Discussion. Standard features planned for the future, such as News and Editorial, will also become part of the package when they're available.
Because your organisation is inviting participants outside of Pulse, we are unable to calculate the total number of invitees.
In this scenario, costs are based upon survey submissions that we receive. Meaning, that participants have responded to the invitation and have made a submission.
Therefore, you only pay for the responses you get.
Pulse will send personalised email invitations to each participants you inform us about.
Our costs, therefore, are based upon the number of emails that are sent from the Pulse service.
Larger organisations, consultancies and other agencies may have their very own branded experience to use in-house, with clients or as a reseller of Pulse.
Pulse can be branded in accordance with your corporate style guide and include your logo for both desktop and smartphone versions.
Additionally, all email notifications, password reset and welcome emails may be reworded too.